Intake · Live today
Referrals answered in minutes, not days.
The agency that answers first usually wins the admission. Cardon reads every referral the second it arrives, checks it against your rules, and hands you the decision, with the receipt attached.
A manual intake desk averages ~70 minutes per packet. Cardon answered this one in 6.
Every referral, the same discipline
What happens to every packet.
No more overnight pile, no more 70-minute manual workups. The same four steps run on every referral, at 2 p.m. or 2 a.m.
Reads every referral
Fax, portal, or PDF: the packet is parsed the moment it lands, including the attachments everyone else ignores.
Checks eligibility on arrival
Payer, PDGM-eligible diagnosis, face-to-face, service area, and the staffing feasibility gate, all checked before anyone spends a minute on the phone.
Drafts the answer
A ready-to-send accept with an expected start-of-care date, or a fast decline with a redirect. The response your referral source remembers.
Writes back to your EHR
Accepted referrals become admissions in the system you already run. No re-keying, no double entry.
The regulatory clocks
The clocks every referral races.
Four deadlines start the moment a referral lands. Cardon tracks each one as it works the packet, so the answer is fast and safe to bill.
≤ 48 hours
Initial patient contact
A slow first call is how referrals die quietly.
≤ 5 days
Start-of-care assessment
Miss it and the episode can't bill.
≤ 5 days
Notice of Admission
Each late day costs 1/30th of the period payment, uncapped.
−90 / +30 days
Face-to-face encounter
No F2F around start of care, and the whole episode denies.
Medicare home-health windows; Medicaid and private-duty rules follow the same track-as-you-go pattern.
Answer your next referral in minutes.
Create your agency and route a test referral through Cardon today, or send us a week of real packets and we'll show you what it catches in 20 minutes.